Our Tiny Marketing Co Ltd
Terms & Conditions

Effective Date: 28/11/2023

1. Payment Terms:

  • Our standard payment terms are 30 days from the date of the invoice.
  • Late Payment Fees: A flat fee of £20 for payments overdue by more than 14 days, with an additional £20 for each subsequent week of late payment.

2. Paying On Time, Keeping It Smooth:

  • We love it when payments shimmy in on time – it makes our work together that much nicer. 
  • While we may not offer fancy early payment benefits, your prompt payments do not go unnoticed.
  • Let’s keep the good vibes rolling with punctual payments.

3. Work Suspension due to Late Payment:

  • If payments aren’t received within 14 days of the due date, we might have to hit the pause button on ongoing projects.
  • Don’t worry; we’ll keep you in the loop and work with you to get things back on track once payments are sorted.

4. Scope of Work:

  • Our creative magic includes website design, branding, creative/design and marketing consultancy.
  • Any extras or changes may come with additional costs, but we’ll chat it out before anything gets added to the bill.

5. Intellectual Property:

  • You get to enjoy the end product, but we keep the rights to the creative bits we put into it.
  • Don’t worry; we won’t plaster your logo on someone else’s masterpiece.

6. Confidentiality:

  • What happens in our brainstorming sessions stays in our brainstorming sessions.
  • We won’t spill the creative beans on your projects.

7. Cancellation and Refunds:

  • Cancelled projects? Let’s talk about it. We’ll work out a fair solution.
  • If we’ve started the work, refunds might be a bit tricky, but we’ll find a middle ground.

8. Termination and Dispute Resolution:

  • If things go south, let’s chat first. We’re all about solving problems over a cuppa.
  • If we can’t agree, we’ll bring in a neutral third party for a friendly chat – no need for wigs and gavels.

9. Communication:

  • We’re all ears and ready for a natter. Email, phone, Teams, Zoom or even carrier pigeons – let’s keep the conversation flowing.
  • Just a heads-up, though – being a small team, we like to keep things breezy. Quick chats? Absolutely. Endless meetings? Not really our bag. So, let’s aim for snappy and effective communication that suits us all. Drop us a line, and we’ll get back to you in a jiffy!

11. Hourly Rate and Project Pricing:

  • Our standard hourly rate is £45 per hour for work billed on a time basis.
  • For projects with a fixed job price, the agreed-upon amount will be outlined in the project proposal or agreement.
  • Time tracking for hourly work is managed through Xero Projects, ensuring transparency and accuracy in billing.
  • Any additional hours beyond the initially agreed estimate will be communicated and approved before proceeding.

12. Billing for Projects without Predefined Estimates:

  • For some projects, we understand that it’s more about the work than the clock. In these cases, we’ll get our creative hats on, do what needs doing, and bill you at the end of the month.
  • We’re committed to keeping things fair and transparent. Our monthly invoices will provide a detailed breakdown of the work completed, hours spent, and any associated costs.
  • If you ever have questions about the bill or want more details, just give us a shout. We’re always happy to chat through the numbers.

13. Intellectual Property Rights and Copyright Infringement:

  • Our Tiny Marketing Co Ltd respects intellectual property rights, and we assume that any materials provided by you for use in our work are either owned by you or that you have permission to use them.
  • We will not knowingly use copyrighted material without proper authorization, and we expect the same from our clients.
  • In the event that you provide material that infringes on the intellectual property rights of others, you will be solely responsible for any legal consequences.
  • If we discover that materials provided by you infringe on the rights of others, we reserve the right to suspend work on the project until the matter is resolved.
  • Should any legal claims arise from the use of materials you provide, you agree to indemnify and hold Our Tiny Marketing Co Ltd harmless.

Thanks for picking Our Tiny Marketing Co Ltd.